Company Profile

Grace Computers specialises in home and small-medium sized business computer solutions.

A+ certified

CompTIA

Grace Computers was started in June 1998 by Grant Stevens. Previous to that he owned a building company (Grace Contractors) specialising in the hard to do jobs and using computers extensively in this role. Now in computers he covers all aspects of personal and business computing. Grace Computers is based in Kingsland, Auckland NZ but we travel as far as Warkworth in the north and Pukekohe in the south.

Some of our customers are:

Profile, Grant Stevens, CEO

Grant Stevens

Grant has been in computers since 1987 beginning with programming a programmable calculator in BASIC then moving on to a pre-DOS based machine. For 15 years he ran a building maintenance company. In 1998 he changed from being a builder to computers fulltime. He has worked on contract for Moore Business Forms pre-Y2K, upgrading 300+ machines. He gained his A+ certification in April 2001. He is trained in Sage Accounting and Winforecast software. Copper and fibre optic network installation. Grant has been the NZ and Aust. support for GoBack (made by Symantec, previously Roxio, previously Adaptec, previously Wildfile Inc.) since 1999. He has spoken at Seniornet meetings, in-store demonstrations of software, and taught young people computer construction. Grant is very experienced with Windows 95/98/ME and Win 2000/XP.

He has had lots of experience with:

  • Desktop Computers: Repairs & rebuilds
  • Hardware
  • Troubleshooting
  • Microsoft Office: Word, Excel, Powerpoint, Works, Outlook
  • The Internet website design tools (Dreamweaver, Fireworks)
  • Search Engine Positioning
  • Scanning and digital imaging.
  • Data recovery
  • Virus problems (current record for infected files on a pc are 292 from 1 virus.
  • Sage Winforecast and Sage Line 50
  • Home/Office network installation.
  • He even makes a great sponge cake too.

We also have Gary Stevens as a consultant for corporate networks, Win2000/NT/XP and database construction. He has 25 years experience in computers. He has developed Health and Safety software for Reddit Corporation and is IT Manager for Baptist Action in Auckland, NZ.

Testimonials

Dear Grant,

Just a short but heart-felt thank you for restoring my "best friend" back to me. I find I can't live happily without my computer these days and when it lets me down, I am bereft! Your speedy attention to its problems, which are mine too, is so appreciated.

I can't believe you come round so promptly when I send out an SOS - or that I enjoy your visits so much. Do you ever sleep?

I hope your business continues to flourish. Though I confess that I would prefer to see you socially, rather than professionally, it's good to know that you are there to call on for the next sulky computer tantrum!

All the best and thanks again. Cath

Dame Catherine Tizard, Retired Governor General of NZ

Herne Bay, Auckland.

Hi Grant,

Had an absolutely delighted call last evening from Pauline S., telling me of your visit and installation of NOD 32 as a result of Grace Computer's sponsorship of the SeniorNet Eastern Bays open day. She spoke very highly of you. (Pauline won a copy of NOD32 installed, at a recent Seniornet open day where Grant spoke)

Thank you again.

Christine Fleming, Chairman Eastern Bays, Auckland Seniornet

Dear Grant,

As you know, you were the fifth or sixth technician I had try to get our home business network up and running.  It’s been nearly two years of frustration and confusion, and you got it sorted in a couple of days!  Not only did you solve the technical issues efficiently but your approach is so friendly and straightforward it was a pleasure to have you in our home (and office).  I feel like I can ask you any technical issue and get an intelligent but comprehensible response.  The fact that you also sorted out the stupid situation with my phone was an unlooked for bonus. 

I hope you derive great satisfaction from solving a problem that had really been plaguing me for such a long time.  But I want you to know that you have also given me peace of mind.  I have always imagined there was some knowledgeable person out there I could talk to about my IT issues, but until I met you, that always seemed like a pleasant fantasy.  Knowing I have someone to turn to when things go wrong makes such a difference.

Verity also sends her thanks because she was pretty sick of me stressing about the computers (and not being able to have her own internet and email access).  My son adds his gratitude as he no longer is getting mucked around with his online games.

So please accept the gratitude of my whole family and the best wishes for yours.

All the best
nic

Nic Beets & Verity Thom
Clinical & Registered Psychologists,

Glendowie, Auckland

www.couplework.co.nz

Denny Behrens

Thank you so much for helping me fix certain short-comings on my PC. You can be assured that I will be recommending friends and family & colleagues about the big advantage in engaging your services, particularly that one can now have all servicing done from one's own desk without requesting a call-out, or having to unplug everything and take the box to you. Rather, now we can have this all done via your 'Grace Live Support' done remotely 'online'.

Denny Behrens,

Professional Musician. Nelson

Ever since Grant started me off with my first computer I have found that he will always, quickly and cheerfully answer all queries and quickly correct any problems that may develop.

Olwyn Dickson.

Past President Baptist Women's Union, South West Pacific, Vice President, Women's Dept. Baptist World Alliance, Remuera, Auckland

Hello Grant,

I just wanted to write to thank you for getting my computer going again.

This is not the first time you have dropped everything to help me out. This time your generosity, patience and perseverance were tested to the limits and you excelled, surpassing even my high expectations of you.

As I remember it, we started work on it between 6pm and 7pm on Sunday night. Although we had to wait while certain things were loading, the bulk of the time was taken with your hands on work with software adjustments, update downloads, testing and retesting when my fickle beast behaved in unusual and unexpected ways. We snuck a couple of looks at the Olympics, watching Sarah Ulma winning gold etc, but what I witnessed was a true blue marathon right there in your office, finishing at 5am on Monday morning. Such dedication deserves recognition.

I wish all your customers could see and appreciate the frustrations and strange anomalies that you have to address when working on their computers. On many occasions I have seen you work on computers for many hours and charged far less than what it took you. This visit was another such occasion and words do not express just how much I appreciate it.

I can't sing the praises of Grace Computers enough and wish you nothing but the success you work so hard to achieve in your business.

Yours in deep gratitude,

Graham Tresidder, Te Kauwhata, NZ

During the latter part of the year 2000 I had business dealings with Grace Computers.

My contact with the company was through Grant Stevens. Mr. Stevens handled a difficult problem for me over a period of almost two months with tolerance, patience and professionalism. He did everything possible to solve the problem and kept me constantly informed of the progress he was making. The customer service provided by Grant Stevens was second to none and if this is an example of the service provided by Grace Computers, they have set a very high benchmark for other companies to follow.

I have no hesitation in recommending Grace Computers as "The" computer Company to deal with and for excellent service I suggest you ask for Grant Stevens.

Andy McNeill.APM

Ret. Assistant Police Commissioner Alice Springs

"I am absolutely delighted with your service and will not hesitate to recommend your company to my friends."

Dave Penny, Innisfail, Queensland, Australia.

(100km from Cairns) Easy CD was sent from Auckland,NZ on a Thursday, he received it Monday.